LANSING, MI (WTVB) - State Senator Bruce Caswell voted Thursday in favor of a measure that would bring strong protections for consumers while changes are made to the requirements for telephone landlines in Michigan. The protections in the bill require telephone companies to ensure telephone access to customers comparable to existing telephone service, including a mandate that telephone companies provide reliable access to 9-1-1 and emergency services. The legislation also requires the Michigan Public Services Commission to determine if the protections are being provided and calls on the MPSC to find an alternative telephone company or force the original telephone company to offer comparable service if the new mandates are not met.
Senator Caswell said as the communication world continues to change, there must be assurances that everyone has reliable service. According to Caswell, the amendments added to the legislation approved yesterday makes those protections possible.