COLDWATER, MI (WTVB) – As Frontier Communications continues extensive utility work for its fiber-optic expansion within the city of Coldwater’s public road right-of-way, city officials are providing residents with direct channels to report any concerns or damages.
To address issues such as property disruption or construction debris, residents are encouraged to contact Frontier’s recorded complaint lines at 1-269-651-3927 or 1-866-454-3709.
Callers should leave detailed contact information to ensure a representative can provide a follow-up, as the specific resolution path and necessary repairs will be determined based on the nature of the reported incident.
For those who prefer to coordinate through local government, the City is also accepting reports at 517- 279-9501.
City staff will document these submissions and forward them directly to Frontier management to ensure all local complaints are tracked and addressed.
By utilizing these official communication options, residents can help ensure that the transition to high-speed fiber infrastructure remains orderly and that any collateral damage is promptly rectified.
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