COLDWATER, MI (WTVB) – Consumers Energy continues to expand its direct outreach to Michigan customers, reaching over 30,000 people directly this year through phone calls and in-person events around the state.
Lauren Snyder, senior vice president and chief customer and growth officer said “We understand the concerns our customers are facing, and we’re responding with real, hands‑on help, Our teams and partners are out in communities every week helping people enroll in assistance programs, understand their options, and get the support they need.”
Consumers Energy has made phone calls to vulnerable seniors, taken part in events in several communities, and provided $5 million to help customers pay bills this year. The company is planning additional outreach throughout the year to help connect people with money-saving programs and resources to pay bills.
Consumers Energy customers can visit ConsumersEnergy.com/offers for personalized offerings that make it easier to manage energy use and lower bills.
Manage your energy bills more easily by enrolling in the Budget Plan for consistent, predictable monthly payments year-round at https://www.consumersenergy.com/residential/account-and-billing/billing-and-payment/budget-plann.
Income-qualified customers can also benefit from the Helping Neighbors program, which sends teams across Michigan to identify energy-saving opportunities, provide up to $150 in free upgrades, and connect residents with additional support at https://www.consumersenergy.com/residential/account-and-billing/billing-and-payment/budget-plann.
Furthermore, Consumers Energy partners with community organizations statewide to offer energy assistance programs like CARE, a two-year plan providing past-bill forgiveness and shut-off protection accessible by calling 2-1-1. Additional help is available through the State of Michigan’s State Emergency Relief program, which residents can apply for online via MI Bridges to help make their bills more manageable.
With temperatures about to start climbing, Consumers Energy customers can also take advantage of long‑term cost‑saving programs, including rebates, time‑of‑use rate options, and appliance recycling incentives.
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