MARSHALL, MI (WTVB) – MemberXP which is a customer experience program offered through CU Solutions Group has awarded Marshall Community Credit Union (MCCU) with six 2024 Best of the Best awards.
Annually, the Best of the Best awards are given to credit unions that consistently provide extraordinary service, as reported by their own members.
MCCU received awards for six customer experience categories including the highest recognition, Best Overall Member Experience.
The other categories included Best New Member Experience, Best New Account Experience, Best Transaction Experience, Best Loan Experience, and Best Mortgage Experience.
Marshall Community Credit Union CEO Corrie Rozell says “We are incredibly honored to receive six Best of the Best Awards from MemberXP. At MCCU, our members are at the heart of everything we do, and it is their feedback that drives us to continuously improve. We are grateful for their trust and support, which has made this achievement possible.”
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