LANSING, MI (WKZO AM/FM) — A long-planned major upgrade to Secretary of State technology began Thursday, meaning a temporary suspension of services including the branch appointment system, public call center, online services, and self-service stations.
The services will remain paused until 9:00 a.m. on Tuesday. Branch offices will also be closed to the public today and on Monday.
The upgrade will securely combine tens of millions of driver and vehicle records into one integrated customer record system and move the department forward from decades-old technology.
